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You run the jobs. I'll run the paperwork.

Hi, I'm Nancy. I take care of your invoicing, unpaid invoice follow-ups, bank reconciliations, payroll and day-to-day admin. I work with tradies and small businesses around Frankston and Melbourne's South East, so you can spend your time on the job and with your family.

Works with Xero, MYOB, QuickBooks & ServiceM8 · Month-to-month, no lock-in · Free, no-obligation quote
Get Started Today
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Bookkeeping & Admin Support for Busy Tradies & Small Businesses

Hi, I'm Nancy, and I've spent years in the middle of busy, hands-on businesses.

Before starting Nancy Pachi Admin Services, I spent around four and a half years at National Auto Service, where I was the person who always knew what was going on: invoicing, accounts, customers and the day-to-day admin that keeps a workshop running. I saw first-hand how much paperwork piles up when everyone is flat out on the tools.

Now I do that for tradies and small businesses in Frankston and Melbourne's South East. I'm strongest at bookkeeping; accounts receivable (chasing the invoices that never seem to get paid) and keeping admin organised, and I'll work inside the software you already use.

What working with me looks like

  • You'll deal with me, not a call centre.

  • I'll learn how your business runs before changing anything.

  • You'll get clear, plain-English updates, with no accounting jargon.

  • I work alongside your accountant, and I'm upfront about what's outside my scope.

When I'm not sorting out other people's books, you'll find me spending time with family and my dog Mav.

Supporting Australian Tradies & Small Businesses

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Meet Nancy ❤️

Running a business is demanding enough without spending your evenings catching up on paperwork.

I'm Nancy, owner of NP Admin Services. I help Australian tradies and small businesses stay organised with reliable administration, bookkeeping and payroll support.

My goal is simple—to save you time, reduce stress and give you confidence that the paperwork is taken care of, so you can focus on growing your business.

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Let Me Handle the Paperwork

Running your business takes enough of your time.

I'll take care of the administration and bookkeeping, so you can focus on your customers, your team and growing your business.

From payroll and invoicing to bookkeeping and office systems, I'll keep everything organised behind the scenes so you don't have to.

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You Focus on Your Customers

While you're busy keeping homes running and solving plumbing problems, I'll take care of the paperwork behind the scenes.

From bookkeeping and invoicing to payroll and administration, I'll keep your business organized so you can focus on your customers and the work you take pride in.

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While You're on the Tools

While you're out installing, repairing and keeping your customers powered, I'll keep your business organised behind the scenes.

From bookkeeping and payroll to administration and invoicing, I'll handle the paperwork so you can focus on the job at hand.

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Growing Your Business

While you're creating and maintaining beautiful outdoor spaces, I'll take care of the administration that keeps your business running smoothly.

From organising invoices to managing your bookkeeping, I'll make sure everything stays on track while you focus on your customers.

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You Create. I'll Handle the Paperwork.

While you're baking, decorating and delighting your customers, I'll look after your bookkeeping and administration.

From invoices and payroll to keeping your records organized, I'll make sure the paperwork is taken care of so you can focus on doing what you love.

How I can help

Bookkeeping, admin and invoicing for tradies and small businesses, without the paperwork pile-up.

Administrative Support:

Everyday admin

The jobs that eat your evenings.

  • Data entry and record keeping

  • Filing receipts and paperwork

  • Supplier and customer follow-ups

  • General admin support when things get busy

Getting set up

Starting out, or tired of your current setup?

  • Setting up your bookkeeping and admin systems

  • Organising invoicing and record-keeping

  • Help choosing software that suits how you work

Add-ons

Mix and match extras with any package. Not sure what you need? Let's have a chat.

How it works: Month-to-month packages with no lock-in, or one-off projects. Every quote is personalised and no-obligation.

Bookkeeping

Bookkeeping

Your books kept up to date, so you always know where the business stands.

  • Bank reconciliations

  • Accounts payable (paying your suppliers on time)

  • Monthly reporting in plain English

  • Work inside Xero, MYOB, QuickBooks or Hubdoc

Invoicing and getting paid

Less chasing, faster payments.

  • Quotes and invoices sent promptly from your jobs (including ServiceM8)

  • Friendly follow-ups on overdue invoices

  • Accounts receivable tracking, so you can see who owes you what

Payroll

Your team paid correctly and on time, with the records kept tidy.

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Business Resources

Everything you need to track your business finances in one Excel workbook.

Practical tools designed to help Australian tradies and small businesses stay organised, improve cash flow, and save time. Explore downloadable Excel templates created to simplify budgeting, track income and expenses, monitor GST, manage invoices, and keep your business running smoothly.

Packages

Simple monthly support for tradies and small businesses. No lock-in, no surprises.

Starter Package (from $425)

Starter: Invoicing & Getting Paid

For tradies who just want invoicing and payment follow-ups off their plate.

  • Quotes and invoices sent from your jobs (ServiceM8 or your accounting software)

  • Overdue invoice follow-ups

  • Accounts receivable tracking

  • Up to 5 hours per month

  • $425 per month

Includes up to 5 hours a month. Need more? Extra hours are $85/hour, always agreed with you first.

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Standard Package (From $1025 per month)

Standard: Bookkeeping and Admin (most popular)

For businesses that want the books and the admin covered.

  • Everything in Starter

  • Bank reconciliations

  • Accounts payable and receipt chasing

  • Monthly reporting in plain English

  • Customer statements

  • Liaising with your accountant

  • Up to 15 hours per month

  • $1025 per month

Includes up to 12 hours a month. Busy month? I'll let you know before going over, and extra hours are $85/hour.

Full Service (From $2125 per month)

Full Service: Your Back Office

For busy businesses that want someone to take care of it all.

  • Everything in Standard

  • Payroll processing

  • Customer and supplier follow-ups

  • Servicing and job scheduling support

  • Priority contact and a weekly check-in

  • Up to 25 hours per month

  • $2125 per month

Includes up to 25 hours a month. If your needs grow, we'll talk about adjusting your package or adding hours.

Add-Ons

Add-ons (mix and match with any package)

  • Extra hours at $85 hour

  • Social media posting and page upkeep

  • Software and system setup

  • One-off clean-ups and catch-up bookkeeping

How it works

  1. Free 15-minute chat to see what you need.

  2. Personalised quote with no obligation, and a simple engagement letter.

  3. Billed monthly in advance. No long-term contract, just 14 days' notice if you want to stop.

Prices are in AUD. [GST is not charged, as Nancy Pachi Admin Services is not registered for GST.]

What if I need more hours?

Some months are busier than others. If I think we'll go over your included hours, I'll tell you before it happens and we'll agree what to do. Your options:

  • Pay for the extra hours at $85/hour

  • Move up a package if busy months are becoming the norm

  • Hold the work until next month if it isn't urgent

I'll never bill extra hours without your OK first.

Book a free 15-minute chat

Ready to Simplify Your Workload?

Let me take the stress out of admin and bookkeeping work so you can focus on growing your business. Apply to work with me today and let's keep your operations running smoothly! 📈

Customer Feedback

Real stories from tradies and small business owners who trust Nancy Pachi Admin Services to keep their paperwork organized, so they can focus on running their business.

With being a start up business having somebody with the knowledge and dedication to helping, Nancy is an angel in disguise.

I had no idea how to run a mechanics business from scratch, let alone administration and Xero. Nancy was my point of call whilst I started up our family run mechanics. Her patience is next to none  and her availability at hand with all the guidance and accessibility, made the start up of our business an easy one.

We thank Nancy for all of her understanding and enabling our business to grow into a very fruitful one.

Matt Jameson

Midnight Motorz

I had the pleasure of working with Nancy for around 4.5 years. In this time, I found Nancy a highly motivated individual with an exceptional work ethic.

Nancy gets things done. She stays on top of her workload through a solid operating rhythm, strong customer service / admin skills and holds herself to account.

I could rest assured that if it assigned a task to Nancy. It would be done on time and done well.

She would be an asset to any business seeking someone with her skill set.

I would enjoy working with Nancy again and would hire her.

Richard Mansbridge

National Auto Services/Sales & Marketing

I had the pleasure of working closely with Nancy for over a year at National Auto Service, and during that time, I was continually impressed by her exceptional organisational skills, strategic thinking, and commitment to her work. Nancy was always first point of contact when I needed to know what was going on. She always knew what was happening even beyond her role. Her attention to detail was always evident in the work she did.

With her extensive experience and hands-on approach, I have no doubt that her new business will thrive. She brings professionalism, and a genuine passion for helping clients operate more efficiently.

Rowan Monoghan

Former Collegue National Auto Service

I have used Nancy for well over 12 months. Her service and professionalism have been nothing short of amazing. I recommend her to all my colleagues/business partners when they are looking for a professional and personable book keeping service.

Domenic Spinucci

Spinucci Enterprises Pty Ltd

Nancy is absolutely incredible and a wealth of knowledge. From everything to do with our mechanical business and admin associated work, Nancy was a sounding board for our growth. Nancy helped us get the most out of our productivity within our company. Nancy makes the admin work load a breeze with her efficiency. You won't be disappointed if you work with Nancy.

Zoey O'Brien

Midnight Motorz Pty Ltd

I highly recommend Nancy. Friendly, and always happy to help. She’s made keeping my business records so much easier and explains everything clearly and in simple terms. Thank you

Tatiana O'Brien

Settle Point Convencing

Nancy is amazing and extremely good at what she does! As a tradie, you want to make you have downtime with the family rather than your head stuck in a laptop doing the paperwork until all hours of the night. Nancy comes in and takes care of all that for you and does a great job at it! Highly Recommend! Thank you Nancy

Brad Marshal

BJM Drainagee

Nancy is professional, knowledgeable and genuinely passionate about helping businesses stay organised and on top of their bookkeeping. She’s approachable, easy to deal with and clearly knows her stuff. I’d have no hesitation recommending Nancy Pachi Admin Services to any small business owner looking for reliable bookkeeping and admin support.

Brad Kirby

Mortgage Choice seaford

Nancy has made our lifes so much easier 😄 her attention to detail is remarkable. Bonus that she is a caring and compassionate person.

TJ Rainczuk

White Wolf Cafe

Nancy is an incredibly valuable person to have on your team. I have referred her to a number of people over the years, and she has always made me proud to recommend her.Reliable, professional, efficient and always willing to help. She’s like having an extra member of your team that you didn’t even realise you needed until you have her.Highly recommended!

Dimitris Koptis

O'Brien Real Estate

Why Work With Me?

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You focus on the work. I’ll help take care of the admin.
My Mission
To provide reliable, practical admin and bookkeeping support for tradies and small businesses, helping take the paperwork off your plate, reduce stress and keep your business running smoothly.
My Values
Reliable You can count on me to provide accurate, consistent support and keep things on track.
Honest I believe in being upfront, communicating clearly and treating every business with respect.
Supportive I’m here to help whether you have a question, need a problem sorted or simply want someone to take the admin off your hands.
Efficient I keep things organised, simplify processes and help you spend less time on paperwork and more time focusing on your customers and your work.
Committed I take the time to understand how your business works and provide practical, personalised support that fits your needs.

Frequently Asked Questions

Got a question about my admin or bookkeeping support for tradies? Have a quick look through the common questions below. And if you can’t spot what you need, just give me a yell I’m always happy to help.

I work with a wide range of Australian small businesses, with a particular focus on tradies and service-based businesses. Whether you’re a plumber, electrician, mechanic, builder, landscaper, HVAC technician, or another busy small business owner, I can help take the stress out of your admin and bookkeeping.

My services are tailored to suit the way you work, so you can spend less time on paperwork and more time running your business, looking after your customers and getting the job done.

Absolutely! I offer a range of flexible packages to suit different business needs and budgets. Whether you need bookkeeping, admin support, or a combination of both, I can tailor the support to suit the way you work and what your business needs.

For more information and a detailed breakdown of what’s included, head over to my Packages page.

You can mix and match any of the add-on services with your current package to suit what your business needs.

Not sure which add-ons are right for you? Just get in touch and we can have a chat about what would work best for your business.

Each package includes a range of services designed to save you time and keep your business organised. Depending on the package you choose, this may include bookkeeping, invoicing, bank reconciliations, payroll, accounts payable and receivable, reporting, and general admin support.

Whether you need help with a few essential tasks or ongoing support across your business, there’s flexibility to choose what works for you.

For a detailed breakdown of what’s included in each package, head over to my Packages page.

I offer flexible monthly packages to suit different business needs and budgets. If you need help with a one-off project or a specific task, I also offer project-based services.

Not sure which option is right for you? Just get in touch and we can have a chat about what your business needs. I’ll provide a personalised quote with no obligation.

Absolutely! If you’re starting a new business, I can help you get organised from day one. I can help set up your bookkeeping and admin systems, organise invoicing and record-keeping, and put simple processes in place to make managing the paperwork easier.

Whether you’re a sole trader or small business owner, I’ll work with you to set up practical systems that suit the way you work and can grow with your business.

I don’t provide tax or legal advice, but I can work alongside your accountant or other professional advisers where needed.

Yes! I primarily provide remote support, which makes it easy to work together wherever you’re located. Using secure cloud-based systems, I can manage your bookkeeping and admin tasks without needing to be on-site.

If you’re based in Frankston or the surrounding areas, onsite support may also be available by arrangement, depending on what you need.

We can chat about what works best for your business and find an arrangement that suits you.

I work with Xero, QuickBooks, MYOB, Hubdoc and ServiceM8, so if you’re already using one of these systems, I can work within your existing setup.

If you’re using different software, that’s okay too, I’m happy to have a chat about your current system and see how I can support your business.

Not sure which software is right for you? I can also help you work through your options and choose a system that suits the way your business operates.

Protecting your business information is a top priority. I take the security and confidentiality of your information seriously and use secure, cloud-based software and cybersecurity measures to help protect your data.

Client information is handled carefully and kept confidential, with access limited to what’s needed to provide the agreed services.

I also regularly review my security practices to help keep your business information as secure as possible, so you can have peace of mind while I take care of your admin and bookkeeping.

No. I offer flexible month-to-month packages, so you’re not locked into a long-term contract.

As your business grows and your needs change, we can adjust your services to suit. That means you’re only paying for the support you need at the time.

I proudly support businesses throughout Frankston, the Mornington Peninsula, Melbourne’s South East, and surrounding areas. As I primarily provide remote bookkeeping and administrative services, I can also work with businesses across Victoria and Australia.

If you’re unsure whether I can assist your business, please get in touch—I’d be happy to discuss your needs.

Outsourcing your bookkeeping and admin means you can spend less time chasing invoices, sorting paperwork and keeping on top of the books and more time focusing on your customers, your jobs and running your business.

I’ll help keep your records organised, stay on top of your invoicing and admin, and take some of those time-consuming tasks off your plate. That means less stress, fewer things to worry about and more time to focus on what you do best.

My goal is simple: to make running your business easier and give you reliable support you can count on.

No worries! Just get in touch. I’m always happy to answer your questions and have a chat about how I can support your business.

Contact Me

Thank you! Your enquiry has been sent successfully.

Phone

0419 156 761

Email

Admin@npadminservices.net.au

ABN

13752008489

Operating Hours

Monday to Friday | 8:00 AM – 4:00 PM

Running a business is busy enough — let me help take care of the admin and bookkeeping tasks behind the scenes. Reach out today to discuss how I can support your business.

**Proudly supporting small businesses across Frankston and surrounding areas, including Seaford, Carrum Downs, and Langwarrin.**